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Licensed plumbers · ACT Lic. 20251449

Hot water systems in Canberra

No hot water, a leaking tank or time for a new system? Repairs and replacements for every type. Free onsite quote.

  • $0 call-out
  • Free onsite quote
  • Warranty on all work

In their words

What Canberra says

4.9307 Google reviews

“I'm very impressed with the prompt, efficient, professional & friendly service I received from all members of the staff. I was kept informed from the quote to installation stage & all commitments were met on time & as promised. I would have no hesitation in recommending their service.”
Col S. · Google review
Jason N.
Professional Service in Canberra, solved my Hot Water Tank issue - gave me a number of options with pros / cons and pricing was very transparent through the whole process.
Ethan B.
Jarrod was excellent, replaced my electric water tank with ease and did it at a very high professional standard! Very easy going and great at explaining anything to do with the hot water system. Great bloke would 100% recommend to anyone :)
Cdc C.
I recommend this company. Customer service was great. Nick rang with eta and arrived right on time. We discussed my options. He sourced the water heater, installed and in 2 hours I had hot water. Thanks Nick
Emma M.
The Plumbing & Electrical Doctor fixed my hot water service issue quickly and were very friendly and efficient. They called ahead and arrived when they said they would - thank you!
Vickie A.
Rang and asked for a quote on installing a new gas line and cook top. Andrew came within 2 days to quote and 2 days later he laid the new gas line and installed the cook top. Andrew was professional and courteous and really knew what he was doing. I would highly recommend this company.
Peter C.
Called their office approx 6.45am with a leaking hot water tap in the laundry, technician arrived at 7.30am. He advised and quoted the cost to repair and completed that job and another that i asked him to do in a professional manner, i will certainly be using them again
Danielle S.
We had a oven and gas cooktop installed by these guys and the two guys that installed them were professional, friendly, arrive early which we liked. They explained what they were doing and clean up after themselves. I would highly recommend them.
Hailey P.
The team have been awesome. Going above and beyond to ensure my family has hot water and helping me save on my electricity bill.
Ria O.
Installed Hot Water Unit, prompt and very efficient in what was difficult location under the house. Thanks Tim
David D.
New hot water tank, professionally installed. Thanks!
Clive H.
Very happy with the work yesterday. Punctual, thorough, courteous. Gerhard suggested useful additions but wasn't pushy. He won't win a ballet scholarship anytime soon but no complaints about his plumbing.
Sonia W.
Super efficient service, great company to deal with.
Elizabeth A.
Third time using them and always fast, great service and a great price. Very happy with what I’ve had done and excellent service to go with it. Highly recommend.
Bu C.
Fantastic company! Highly recommended. Everyone I dealt with was friendly and nothing was too much trouble! Appreciated the call 20-30 minutes ahead of arrival & the polite & professional way in which all my calls were taken. Well done Max & Tim!!
Em H.
Great experience! Efficient, arrived early, and well priced. I needed a plumber with the assistance of my dishwasher that couldn't be installed by the delivery company (required some plumbing expertise). Excellent service and the process couldn't have be smoother. Highly recommend.
Jeremy C.
Very prompt and courteous service. From putting the job out for quote to getting the services done. I specifically want to call out Eric and Michael for being quick, personable and great to deal with.
Chris B.
Plumber was friendly and professional. Was up front about the cost and provided costings for several options and called to let me known when he would be arriving. Gave clear expectations for when the work could be completed. Certainly a relief during a trying time. Highly recommended!
Je G.
Tim came out to investigate a drainage / blocked down pipe. He found the issue and has drawn up a plan to assist. Tim was very polite during the inspection and would recommend him any time. A pleasure to work with.
Joanne M.
We had Matt rebuild the taps in our shower. He did an absolutely superb job, was courteous and kind and we couldn’t be more happy with the service he provided. Matt cared about the job and the people who he was doing it for. I highly recommend!
Martin J.
Very happy with the prompt and efficient service; came out within 2 hours of placing the call, let us know 15 minutes beforehand that he was on his way and fixed the problem. Friendly and helpful; would definitely recommend The Plumbing & Electrical Doctor to others.
Prue F.
Tim was wonderful did a great job best plumber ever.
James B.
Had a very good experience with the Plumbing Dr. Nathan was very professional and offered options and quote. Work was carried out with a minimum of fuss. I will definitely be using them again if and when required.
Jenny G.
Another excellent job by the Plumbing Doctor. They fitted a new tap for me and it looks superb. They actually came to do a quote but it was outside my budget sadly, as it was a much bigger job than expected. But while they were here, they also put some silicon around my bath taps, which the installers had failed to do.
Paul K.
Got these guys to do a reline on a toilet pipe that blocked repeatedly due to root growth. They turned up when they said they would. Charged what they said they would (which was heaps less than digging up the bathroom floor to lay new pipe). Professional. Polite. Good value. Job Done. Highly recommended.
Linda F.
I can recommend Plumbing & Electrical Doctor. We put in a call at 8.45 in the morning and Matt arrived an hour later to fix a leak in the toilet. He did an excellent job and serviced our second toilet. We found him helpful, friendly and polite. Thank you Matt for doing such a good job.
Sue S.
We are very pleased with the services of the plumbing and electrical doctor ,they did a fantastic job and were so obliging and friendly, thank you so much for a job well done
Shane
Great service!! We had our sewer line replaced and the guys were amazing. Despite having to dig up the yard a bit they kept it nice and clean and repurposed some of the soil in other areas of the yard. Would definitely recommend The Plumbing doctor.
O X.
Jerrod came to the rescue when we had a blocked drainage and he resolved issues very efficiently. Would recommend Jerrod to anyone who requires plumbing services. He is energetic, positive and professional.
Maureen F.
Jerrod from The plumbing and electrical doctor has just done an incredible job of unblocking my two toilets. He was professional and experienced in unblocking the supposed dissolving wipes that caused the problem. He was helpful and so pleasant. This is certainly the only plumber I will use. I can’t recommend him enough
Wendy W.
Jarrod is a dedicated plumber with excellent customer service and a strong work ethic. He has the expertise to solve any problem and is always willing to go the extra mile, no matter the hour. I wholeheartedly recommend his services to anyone.
Ross D.
The whole end to end process was very good. It was easy to book, the payment arrangements clearly spelt out, arrived on time, completed the work cheerfully and professionally, to a good standard and warranted, and billing was simple. I was very happy with the whole service and would happily refer others to call and use them.
Ken K.
Matt loves a talk and he will be a father shortly so I hope he likes changing pooy nappies because they stink. Thanks for your service and knowledge - Have a Merry Christmas and New Year - All the best - Nola and Ken Kemp
Darrell S.
Great service, fixed the issue and could not fault the communication. I was advised on timing, delays throughout the booking process. Matt the plumber was great and fixed the problem quickly.
Sarah S.
I couldn't get my dishwasher to drain properly & wasn't sure what to do. They came and checked all the pipes, re-set up the dishwasher & helped to find more information on the dishwasher itself. They were on time & available within 24 hours of the request. Very helpful gentleman who attended. Thank you for your service.
Kim
Jarrod is a wonderful tradesman and an absolute credit to your company. His ability to relate to customers is among the best I have encountered. His attention to detail is excellent and his service delivery is superb. He is my go-to plumber, and is now the default plumber for our body corporate.
Les H.
I have used this company before and as always the service is great. The guy who arrived to clean out the storm water drain was very good and provided us with all the information we needed. great service, great company.
Paul F.
We have been using the Plumbing and Electrical Doctor for years to do annual inspections on our property. It is an easy process. Get an annual membership and anything that needs to be done during the year, you get free travel to your home. Just pat for parts. They need 6 out of 5 acorns
Janet W.
Prompt response from 2 very friendly and experienced plumbers. Would recommend this company to everyone. Jan W Googong
Dana P.
I would like to say thank you to your plumber Vance for an excellent job done replacing the water tap in the kitchen. He provided a few options, work was actioned fast, clean, polite and accurate. Thank you. Dana
Candice M.
This is the 2nd time I’ve used plumbing doctor and these guys are great! Nick and his team are honest and reliable and very reasonably priced. Absolutely recommend them!
Peter G.
We noticed a liquid overflow down one path and needed advice on tree root blockage. This was discovered and also that much older piping had broken. A careful analysis located the break and possible next steps were advised. Which we are currently waiting for - because of demand for their services !
Wendy I.
I had a problem with a leaking washing machine hose. I rang and Jack came out the next day. Hoses replaced, machine working properly now. Very happy with Jack’s prompt and efficient service.
David
Can't speak highly enough of this company. Called them and they came within half an hour. The young fella Will was very friendly and polite. He was very professional and a pleasure to deal with. Would highly recommend this company.
Robert T.
The guys from Plumbing and Electrical Doctor were very professional and thorough and I have no hesitation in recommending them for any plumbing work, urgent or otherwise.
Graham B.
Fast response to a major leak. Assessed and quoted job before start plus necessary upgrades. Did a great fix in pouring rain. Would recommend them highly
Henry D.
Always quick, great and friendly staff
Rob Y.
Our plumber was Will D. He was professional, extremely courteous and did an outstanding job. Would definitely recommend him to anyone requiring a plumber.
Rachel H.
Highly recommended. Punctual and respectable staff. Will happily use again. Thank you :)
Gay E.
Jarrod was extremely professional in his approach to my blocked pipe. He gave me the various options as to what could be done as he progressed with the problem. He was polite, friendly and on time! Thanks Jarrod! I’ll BvE CANBERRA
Liz
Was very happy with the service from plumbing Dr. Max was super nice and easy to deal with and done a great job. Thank you Mr Plumbing Dr.
Rachael C.
The plumbing and electrical doctor were prompt with sending a plumber to our house and kept in touch regarding time of arrival. Carl arrived and was very helpful and knowledgeable! I would recommend Carl and the plumbing and electrical dr to anyone who may need assistance in the future!
James H.
Jarrod provided exceptional service and very knowledgeable. Very positive experience in Canberra and services. Will be contacting in the future for plumbing and electrical needs. James
C.K B.
A+ Service would recommend to all. Came, quoted cost & fixed the job within a hour.
Hera
Prompt response in the same day. The possible solutions were explained clearly and prices were quoted. They got the right parts quickly and the job was finished that same day.
Sean C.
Fantastic. Best service and advice that we have had. Arrived on time, was professional, friendly and courteous. The problem was fixed quickly and Brad cleaned up after himself.
Richard T.
Great service. Came same day. Andrew was upfront about what he thought needed to be done and gave us options to get the problem fixed.
Ellie S.
They were able to come out even sooner than the booked time. Very upfront and transparent and worked quickly, good communication.
Rita L.
Amazing service. Reliable friendly and professional. Great job!!!
Rhonda F.
So impressed with the response time. Jared and Nathan worked all day in rainy weather to get the job done and left everything clean. I am very pleased
Lyn E.
Very efficient and polite and on time which says a lot very satisfied thank you Nick.

Free quote

Tell us what's going on

Four quick taps and we'll get back to you. The price is agreed before any work starts.

Jack

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What's the problem?

Other services

Other plumbing work

No page for it? We still do it. Call, or send the details for a free quote.

  • Gas fittingGas appliances, cooktops and gas lines, installed and tested.CallQuote
  • Leak repairsLeaking pipes, taps and toilets found and fixed.CallQuote
  • General plumbing & repairsTaps, toilets, showers and the everyday jobs.CallQuote
  • RenovationsPlumbing for a new kitchen, bathroom or laundry.CallQuote

What happens when we visit

No surprises, start to finish

  1. We tell you when we're coming

    Arrival time first, then the visit.

    “Phoned this morning and Vance arrived within the time frame I was given and phd to advise his arrival time. He was helpful and cleaned up after himself! I was so pleased with the service that I also asked him to quote on replacing my gutters.”
    Jennifer B. · Google review
  2. We find the cause and explain it

    Drain camera, pipe locator and the right gear on the ute.

    “Jarrod investigated the drainage problem we had outside and associated dampness under the house. We were very impressed by the lengths he went to to assess the latter. He gave clear explanations and advice regarding our options to solve the problem and then worked efficiently to do so. Can thoroughly recommend him.”
    Fran N. · Google review
  3. Price before we start

    Free onsite quote, upfront pricing.

    “The problem of a leaking flushing system on the toilet was solved after examination etc at a reasonable price.”
    Ann G. · Google review
  4. Fixed and cleaned up

    Warranty on all work.

    “Great service from the Plumbing and Electrical Doctor. The team attended on time, provided fast and efficient repairs, and cleaned up after themselves. I highly recommend them for your plumbing work.”
    Jackie B. · Google review
Jack on what we do 8s

Meet the crew

A quick word from one of our plumbers. Tap for sound.

  • ACT Lic. 20251449
  • 4.9 on Google
  • $0 call-out
  • Warranty on all work

Hot water across Canberra

From Gungahlin and Belconnen to Woden, Tuggeranong and Queanbeyan. Tap a dot or type your suburb.

123 suburbs covered

Tap a dot or type your suburbSuburb locations © OpenStreetMap contributors

Inner Canberra & Woden47 suburbs

Belconnen & Gungahlin43 suburbs

Tuggeranong20 suburbs

Queanbeyan & NSW13 suburbs

Not on the list? Call 0485 047 184 and ask.

Hot water questions

Straight answers to what Canberra locals ask us most. Something else? Call 0485 047 184.

Jack

Not sure if it’s urgent?Call and ask a plumber.

Tap to call0485 047 184
My hot water has stopped. Can you fix it?

Usually, yes. We check the system and tell you whether a repair or a new system makes more sense, with the price before any work starts.

Which hot water systems do you work on?

Gas, electric, heat pump, solar, continuous flow and storage systems.

Should I repair or replace my hot water system?

It depends on the system's age and the fault. We give you a free onsite quote for both so you can choose.

Is there a call-out fee?

No. There's no call-out fee.

Are you a plumber near me in Canberra?

Yes. We work across Canberra and Queanbeyan, from Gungahlin and Belconnen to Tuggeranong.

Three of The Doctor's tradies in a client's kitchen

No hot water?

Call, or send the details for a free onsite quote.

Tap to call0485 047 184Quote